Ordering Information
Ordering Online Using Major Credit Card
Ordering from Outside North America
Shipping and Handling Rates and Delivery Times
Ordering Online Using Major Credit Card
We use CCNow as our online retailer. CCNow accepts four types of credit cards: Visa, MasterCard, American Express, and Discover/Novus. All charges are billed to Customer credit cards by "CCNow" and not Celebration of Dance.
CCNOW states that, "Customers who buy through the CCNow system are shopping on a secure server which encrypts all of a customer's personal information. This makes it difficult, if not impossible, for a third party to access or use your personal information in an unauthorized manner.
CCNow has developed its service with security as a top priority. We use firewalls to prevent access to information in our system and Secure Socket Layers ("SSL") to encrypt your personal information and protect it from disclosure, destruction, modification or use. "
We have used CCNOW as our online retailer for processing credit cards orders for over four years and have yet to hear of even one complaint in regards to their service. You can contact CCNow Customer Support in regards to any questions you have or to view any orders you have placed.
Ordering by Check
If you prefer to order by check and mail in your order along with payment then please do the following:
- Add items to the shopping cart as you desire. (No personal information or credit card numbers will be required from you)
- Select the country the order is to be shipped to.
- Click on "Pay and Finish" ( no personal info will be required of you)
- Print off the web page .
- Add your name and address to the bottom of the page and mail along with your check made payable to "Celebration of Dance"
- Mail to: Celebration of Dance, P.O. Box 40520, Upper Brant Postal Outlet, Burlington, ON, Canada, L7P 4W1
- For Canadian Orders only: Add GST to the Total amount calculated. Ontario residents must also add PST.
Ordering Outside of North America
Please check our video format page to see which video format your country uses before ordering videos from Celebration of Dance. If you used the PAL format then please go to our International catalog and Shopping page to order videos. If you use NTSC then you can order videos from anywhere else on this site.
Shipping and Handling Rates and Delivery Times
United States Orders.
We charge $4 for the postage and packaging of the first item and 10% for each item in the order. For example:
A video at $19.95 would cost $6.00 to ship.
Each video after the first one would only be an additional $2.00
We pre ship our products to the United States so that when your order comes in from the USA you should receive it usually within 7 to 10 days. As well, this eliminates any hold up at the border or duty being charged. Flags are mailed from Canada, separate from any other items you may have order, amy take as long as a month to arrive and may be subject to border taxes and duty.
We can not guarantee delivery times but we guarantee the delivery of your order to the address you provide.
Canadian Orders.
We charge $4 for the postage and packaging of the first item and 10% for each item in the order. For example:
A video at $19.95would cost $6.00 to ship.
Each video after the first one would only be an additional $2.00
Canada orders are shipped from Canada and usually take between 1 to 2 weeks to arrive. We can not guarantee delivery times but we guarantee the delivery of your order to the address you provide.
International Orders.
We charge $10 for the postage and packaging of the first item and 10% for each item in the order. For example:
A video at $23.95 would cost $12.20 to ship.
Each video after the first one would only be an additional $2.20
Orders may take 4 to 6 weeks to arrive. We can not guarantee delivery times but we guarantee the delivery of your order to the address you provide.
Our Guarantee
We have done our best to provide video clips and detailed descriptions of our products so that you have a good sense of what you are ordering. However if for some reason our products and resources were not what you had expected we will gladly refund you the cost of the product. CCNow, our online retailer, is also in agreement with this policy.
Please do the following if you are not satisfied with our products and resources:
- Return the product to the return address within one week of receiving it (preferably not opened).
- Email us at Celebration of Dance Customer Service to let us know that you have returned the product.
- We will either credit your credit card back the appropriate amount if you made the purchase by credit card, or by check if you paid by check.
